Support integration
Connect StefanBrain to Gorgias
Connect Gorgias and give StefanBrain live access to the support tickets your store handles. The questions shoppers actually send become fuel for sharper ads, pages, and campaigns.
What connecting Gorgias unlocks
Support tickets in every chat
Ask about your store's tickets in plain English and get answers from your real helpdesk data. No dashboard digging, no pasting threads into chat.
Voice-of-customer creative
Feed real customer questions and complaints into creative generation and Copy Chief reviews. Ads and emails answer the objections your inbox already proves shoppers have.
Friction signals for CRO
Recurring tickets reveal where buyers get stuck before and after checkout. Bring them into CRO analysis so landing page fixes target problems customers actually report.
Ticket handling from chat
Handle support tickets without leaving the conversation. Every write action is gated by tool permissions you control.
How to connect
1Open Connectors and choose Gorgias
In StefanBrain, open Connectors, find Gorgias, and click Connect.
2Sign in on the Gorgias authorization page
Clicking Connect opens Gorgias's hosted authorization page. Sign in with an account that has access to the helpdesk you want connected.
3Approve access for StefanBrain
Review the request and approve it. Gorgias sends you back to StefanBrain with the connection active.
4Ask your first question
Try asking what customers contacted support about this week, or which product draws the most tickets.
Good to know
- Gorgias connects with an OAuth sign-in instead of an API key, so there is nothing to copy or paste.
- StefanBrain can only see what the Gorgias account you authorize can see. Authorize with an account scoped to the access you are comfortable granting.
Your credentials stay yours
- We never store your passwords
- Encrypted at rest and in transit
- Disconnect anytime
Frequently asked questions
What can StefanBrain read from Gorgias?
The connector works with the support tickets your store handles in Gorgias. That covers the questions, complaints, and requests your team fields every day, available to any chat you start.
How does authentication work?
Gorgias uses an OAuth sign-in rather than an API key. You sign in on Gorgias's own authorization page and approve access once. StefanBrain never sees or stores your Gorgias password.
Can StefanBrain change or reply to tickets?
Handling tickets is what the connector is for, but write actions are classified separately from reads. Tool permissions let you require approval for writes or block them entirely, so nothing changes without the access you granted.
How do I disconnect?
One click in Connectors removes the connection. For a hard cutoff, you can also revoke StefanBrain's authorization from the Gorgias side.
How is this different from Zendesk, Freshdesk, or Intercom?
All of them are support connectors, so connect the helpdesk your team actually runs. Gorgias is the store-focused option here. If more than one is connected, StefanBrain routes support questions to the right one.
Why would a marketing team connect a helpdesk?
Support tickets are the rawest voice-of-customer data your store owns. Objections, confusion, and buying questions surface there first. StefanBrain turns them into copy angles, creative briefs, and CRO fixes.
More integrations
Put your Gorgias data to work
Connect once and every StefanBrain surface can use it: chat, creative, copy review, and analysis.
Built for brands serious about growth.